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Getting started with reference management

Compare features

  Endnote Mendeley Zotero Refworks
Ease of use Harder to learn initially  Easy to use Easy to use Moderate level
Cost Free to UniMelb users Free (for first 2GB) Free Free
Institutional access Yes No N/A Yes
Currently supported by the Library Yes No No No
Library training available Yes Yes Yes No
Open source No No Yes No
Operating system Windows, Mac Windows, Mac, Linux,  Windows, Mac, Linux Windows, Mac (Write-N-Cite not yet avaialable) 
Browser N/A Internet Explorer, Firefox, Chrome, Safari Firefox, Chrome, Safari Internet Explorer, Firefox, Safari, 
Work offline Desktop (yes), Web (no) Yes Yes Yes (old version)
Maximum number of records per folder Unlimited Limited only by storage 30,000 Unlimited
Folder levels 2 Multiple  Multiple 2
Number of source types 45 20 33 31
Support of special characters No Yes Yes Yes (old version)
Link to PDFs Yes Yes Yes Yes (old version)
Work with word processor to create formatted bibliographies, in-text citations and footnotes Yes (Word, Pages) Yes (Word, Libre Office, Open Office)  Yes (Word, Libre Office, Open Office, Google Docs) 

Yes (old version)

Yes (new version Word, Google Docs)

Number of referencing styles available Over 6000 Over 9000 over 9000 Over 3000
Can create a formatted list of charts, figures etc.  Yes No No No
Collaboration features Yes Yes Yes Yes  
Sharing references Difficult Yes Yes Yes
Mobile device applications iOS iOS, Android Possible with add ons  
Export to BibTeX Yes Yes Yes Yes
Ease of use in ShareLaTeX Possible but difficult Easy integration Easy integration  
Languages available Language setting from OS 50 available Uses language according to browser setting English, Spanish, French, German, Japanese, Korean, Chinese
Attachment storage Yes Yes Yes Yes (limited)
Spell-check Yes No No  No
Duplicate detection Yes Yes Yes Yes
Field searching Yes, author Yes Yes Yes, selected
Save search strategies  Yes, desktop No Yes Yes
Can you edit/create styles Yes, desktop Yes Yes Yes
Create a subject bibliography Yes, desktop Yes Yes No
Importing citations from:  
~ library databases Yes Yes Yes Yes
~ library catalogue Yes Yes Yes Yes
~ from websites No Yes Yes No